Critical Incident Preparation and Response

Critical Incident Preparation and Response

Critical incident preparedness is an essential element of a school’s business continuity strategy. To effectively and quickly respond to incidents which occur on campus, a school’s leadership team must plan for potential scenarios and create documented response protocols.

Join subject matter experts as we discuss how to plan for critical incidents, improve the efficacy of your school’s response and communicate information about the incident to all community stakeholders.

Learning Objective(s):

  • Learn the basics of developing an Emergency Response Plan.
  • Engage in proactive planning for several critical incident scenarios.
  • Learn effective communication techniques to convey information about critical incidents to community stakeholders.

Instructors

Chris Lukach

Chris Lukach, MLS, APR

CEO

AKCG - Public Relations Counselors

Chris Lukach, APR, is CEO and owner of AKCG – Public Relations Counselors, a national public relations firm specializing in issue and crisis preparedness and response. Chris has been instrumental in developing issue and crisis communications plans and advising independent school clients. Chris also leads the firm’s spokesperson training team, guiding subject matter experts — from scientific researchers and healthcare officials to heads of school and university presidents, to religious leaders — to be effective communicators in today’s nuanced and challenging media landscape. Chris is a past president and chair of the Philadelphia Public Relations Association and the youngest leader in the association’s 70-year history. A graduate of Rowan University and an active member of the school’s alumni community, Chris was named the university’s “Distinguished Alumnus” in 2018. In 2019, Chris earned his Master of Legal Studies degree from Drexel University. He serves on the board of WHYY, Inc., the Philadelphia area’s NPR affiliate.

Amber Stockham

Amber Stockham, SPHR

Senior Director, Human Resources Programs

NBOA

Pittsfield, MA

With 20 years of human resources-related experience, Amber Stockham, SPHR, brings expertise in regulatory compliance, talent acquisition and management, organizational planning, and compensation and benefits design to her role as director, human resources programs at NBOA. Prior to joining NBOA in 2020, her career spanned a variety of industries, including social services, manufacturing and construction. She found a passion for education when she served as the director of human resources at Miss Hall’s School, an independent day/boarding school for girls in grades 9-12 in Massachusetts. In her current role, Stockham develops and delivers highly practical and engaging programs, products and services on topics ranging from difficult conversations and employee supervision to benefits administration. Stockham holds a master of business administration from the University of Massachusetts Amherst. 

Full Bio »

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CPE Information

Recommended CPE Credits: 3.6
Delivery Method: Group Live Based
Program Level Basic
Field of Study: Business Management and Organization
Prerequisites: None
Preparation: None

NBOA is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org.

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SHRM Information

SHRM PDC Credit: 3.0
SHRM BoCK: Business Acumen

NBOA is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). For more information about certification or recertification, please visit www.shrmcertification.org.

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HRCI Information

Recommended HRCI Credits: 3.0
Category: HR (Business)

NBOA is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for credits towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.

workshops

Questions?

Email programs@nboa.org or call 202-407-7140


Dates

November 4, 2025

Register

April 22, 2026

Register

Pricing

Members:
$320

Nonmembers:
$450

Group discount available


Recommended Audience

  • School Leadership

Program Sponsor